Able to customize the Omni-channel system framework based on requirements
At NTT DATA GTSJ, we develop an Omni-channel system with an ability to communicate freely with all channels, customized according to the needs of the client. We can develop a system that is compatible with multiple devices such as websites, mobile applications and services, equipped with catalog shopping, advertisement, SNS features, supporting additional features for the actual shop and call centers.
Various Functions of Omni-channel System
Centralized Management of Customers and Inventory
We provide centralized inventory and customer management of online and actual stores, and quickly link with the store after performing an inventory check. We also provide support for developing point program management system, and can provide customer-specific loyalty management solutions.
New Point of Sale (POS) System
We implement a POS system compatible with tablets and portable devices, equipped with enhanced analysis features and management functions for effective settlements. Our new store operations solutions improve business performance and provide cost optimizations.
Login / Payment through Biometric Authentication
We provide seamless solutions using biometric authentication for logging into applications and for settlement processes, resulting in delightful customer experiences and increased customer retention.
New Purchase Format
In addition to providing cost reduction solutions such as delivery of products ordered online at specific stores, online purchase of products confirmed at stores, we also offer a new format of purchase such as purchasing the products by holding the smartphone in front of the television.